About the experience
What can I expect from the event?
LUMINISCENCE makes its North American debut, turning stone walls into living canvases of light with 360° video mapping, live music and vibrant story. Feel the Basilica of Saint Mary awaken around you – as a symphony of voices and instruments carry you through decades of art, culture and timeless beauty. LUMINISCENCE is an opportunity for everyone to be transported to the heavens by an immersive experience, as mysteries are unlocked during this celestial odyssey in Minneapolis' arts district.
Where is the experience located?
The experience takes place inside The Basilica of Saint Mary, 1600 Hennepin Ave, Minneapolis, MN 55403
Does the experience take place in an indoor or outdoor venue?
This experience is held indoors.
How long does the experience last?
People usually spend 60 minutes at this experience. The main show lasts 45 minutes but there is a 40 minute pre-show with music before the designated start time.
Will food and beverage be available on site for purchase?
Unfortunately, there won't be food or beverage for purchase at this event.
Is there parking available?
There will be paid parking available across from the Basilica: The Minneapolis College Parking Ramp (also known as the MCTC Garage) 1420 Hennepin Avenue S, Minneapolis, MN 55403
Will there be additional sessions?
Unfortunately, we cannot guarantee there will be extra dates. Please refer to the experience page for updated information on availability, as those are the confirmed dates and timings.
Will there be merchandise for sale?
There will not be merchandise for sale at the event.
About tickets
Where can I get tickets?
In the Fever App, available on Google Play and the Apple Store. On the Fever website.
Can I purchase tickets at the door?
Tickets can be booked online. In some cases, they are also available at the box office, subject to availability.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket in the Fever App. Please contact us if you need additional help. Make sure to include your ticket order number.
Do I need to print my ticket?
You can find your ticket in the "Tickets" section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase. You will also find your QR code in your purchase confirmation email.
I can't find my ticket. What should I do?
You can view your ticket in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.
Can I change the date of my ticket? Are refunds allowed?
For this event, all sales are final and tickets cannot be refunded. No date changes are permitted. For more information, you can consult our T&Cs.
Can I make a group booking?
Yes! We offer a 10% discount for group bookings of 6 to 20 tickets made through the Fever app or website. If you're looking to purchase more than 20 tickets, we recommend splitting your purchase into multiple transactions to secure your desired quantity.
About access to the event
Do I need to arrive at the start of my scheduled session?
Please arrive at the time stated on your ticket; late entry is not permitted.
Can I bring animals? Are service dogs allowed?
Service animals are allowed at the event. Unfortunately, other animals are not allowed.
Is the venue accessible?
Yes, the event will take place in an accessible location. This includes dedicated seating for wheelchairs.
Is the experience accessible for deaf/visually impaired people?
Unfortunately, this experience could not be fully adapted for deaf and visually impaired people. We do our best to make all our experiences inclusive, but no additional audio guides or transcripts are currently available here.
Will there be strobe lights?
Yes, this event will include strobe lights.
Are there chairs available? Can I be seated during the experience/exhibition?
This is a seated experience, so seating will be available for every guest.
Will restrooms be available on site?
Restrooms are available on the level below the nave. You may ask on-site staff for directions.
Is coat check available?
Unfortunately, this venue has no coat check.
Is there an age requirement?
All ages are welcome! Tickets are free for children ages 2 years and under, sitting on an adult's lap.
Will there be an audio guide?
Unfortunately, this experience does not include an audio guide.
Is there a Lost & Found?
We would recommend asking the staff at the venue if they have found your belongings.